Fire and Smoke Damage Restoration

By using ServiceMaster of the Key City in Dubuque, Iowa for your fire and smoke damage restoration, you can speed up recovery time and turn a disaster into nothing more than a memory.

Fire and Smoke Damage RestorationEven when the fire is out, the damage continues. Much of the material found in furniture and flooring is synthetic and when burned, it can create a variety of complex chemical reactions. After only a few days, these items go from cleanable to unsalvageable.

The professionals of ServiceMaster of the Key City in Dubuque County are experts in understanding the chemical combinations that can effectively clean and salvage belongings. We can even remove soot from at-risk items such as brass, aluminum, chrome, marble, tile, and porcelain as well as fabrics in upholstery and carpets, thus helping to avoid additional expenses.

We use the latest equipment and supplies in our five-step fire and smoke damage restoration process:

  1. Emergency pre-cleaning
  2. Content cleaning
  3. Content pack-out
  4. Wall and ceiling cleaning
  5. Deodorization

The restoration professionals at ServiceMaster of the Key City located in Dubuque, Iowa, respond swiftly with expert service you can trust. We’ll restore your home and your life, returning all damage to normality quickly. We’ll communicate with you throughout the restoration process, and you’ll feel better knowing the job was done right.


Determining the type of smoke loss

Not All Smoke Is Alike

Before Fire and Smoke Damage Restoration

Once on scene, ServiceMaster of the Key City in Dubuque, Iowa will test the soot to determine which type of smoke damage occurred. Cleaning procedures will be based on the information identified during pre-testing.

Types of soot include:

  • Wet Smoke Residues – Result from smoldering fires with low heat. Residues are sticky, smeary and with pungent odors. Smoke webs can be difficult to clean.
  • Dry Smoke Residues – Result from fast burning fires at high temperatures. Residues are often dry, powdery, small, non-smeary smoke particles.
  • Protein Residues – Virtually invisible residues that discolors paints and varnishes. Extreme pungent odor.
  • Fuel Oil Soot – Furnace puff backs distribute fuel oil soot.
  • Other Types of Residues – Tear gas, fingerprint powder, and fire extinguisher residues also need cleanup.

Whenever fire or smoke damages your home, speed and accuracy are essential to minimize any further damage. To restore your home to its pre-crisis condition, and avoid costly mishaps, it’s just as critical to select the most qualified team of professionals.

After Fire and Smoke Damage Restoration

If you have an emergency, please call 563-557-1488 or toll free 1-800-RESPOND (1-800-737-7663). We will be happy to assist you.

At ServiceMaster of the Key City in Dubuque County, we understand that any home emergency is stressful. From our technical expertise to our communication with you, we are dedicated to restoring peace of mind the same way we are dedicated to restoring homes.

Follow these steps to help keep the damage to a minimum, then call in the professionals:

What to do:

  • Corrosive byproducts can cause irreversible etching in as few as 72 hours. Call for professional help, (563) 557-1488.
  • If the temperature is above 60 degrees, air out the house to reduce smoke odor.
  • Clean Formica, chrome, porcelain and aluminum fixtures to prevent permanent tarnishing or etching.
  • Change the air filter on your furnace if it uses forced hot air.
  • Tape damp cheesecloth over returns and supply registers to capture loose soot in the air.
  • Discard any open food packages.
  • If the electricity is off, clean out the refrigerator and leave doors propped open.
  • Send clothing with heavy smoke damage to a qualified restoration dry cleaner.

What not to do:

  • Do not touch anything with your bare hands. Oil from your hands can permeate upholstery, walls and woodwork, causing additional damage.
  • Do not wash walls. Incorrect cleaning could compound the soot residue.
  • Do not attempt to clean carpets or upholstered furniture.
  • Do not use electical appliances until having them checked.
  • Do not use ceiling fixtures if the ceiling is wet.

Fire Damage FAQ’s