Mike’s Blog


  • Indoor Fireworks - Independence Day is right around the corner so please keep in mind that kids and fireworks can be a dangerous mix! Here is a story about a previous incident that happened in Dubuque, Iowa that Michael and his team at ServiceMaster of the Key City witnessed. Two local kids were anxiously playing with fireworks in the basement of their home when some nearby cardboard accidentally caught fire. While no one was hurt, there was extensive damage to the […]
  • Congrats Graduates -   ServiceMaster of the Key City would like to congratulate all of the 2016 graduating students!
  • Heavy Rains in Dubuque Cause Flooding - As every Dubuque resident knows, heavy rain and flooding can be a disastrous problem. An elderly woman experienced this during a severe rain storm that caused her home to flood.  She wisely called ServiceMaster of the Key City in Dubuque for help cleaning the water in her basement. When the team from ServiceMaster of the Key […]
  • Dry Heat - No one likes the dry skin that comes during the winter months.  Recently though, a woman was preparing for an evening out and decided to start a pot of water boiling on the stove to add moisture to the air relieve her dry skin.  She then left for the evening and kept the pot boiling on […]
  • The $10,000 Hairbrush - Here is another story about how things can get really bad, really quick!  An elderly Dubuque, Iowa woman in her 80’s was preparing for a trip with a relative. While packing she noticed she needed to clean her hairbrush.  As she placed the hair brush in the sink and turned on the water, the doorbell […]
  • House Fire in Dubuque, Iowa - House Fire Caused By Lightning A family from Dubuque, Iowa had gone camping up in Wisconsin during the summer. While they were gone there were bad storms in Dubuque, Iowa. With this storm, there was thunder and lots of lightning. While this family was camping, their house was struck by lightning. When this house was struck […]
  • Victorian Mansion Floods in Dubuque Iowa - A mansion in Dubuque, Iowa had a pipe brake. When this pipe broke it had put roughly two feet of water on the main level. The result of that much weight from the water on the main level had collapsed the floor. With the floor collapsing it went to the basement. This Dubuque, Iowa home […]
  • Apartment Floods in Dubuque, Iowa - During the winter, a couple was evicted from an apartment building located on the West End of Dubuque, Iowa. This couple had lived on the second floor. They were not happy about being evicted so they decided when they left they were going to leave a window open and turn the heat off. It was […]
  • Hoarder with a Flood in Dubuque, Iowa - An elderly man from Dubuque, Iowa was a hoarder. He has been hoarding things all the way back from the 1960’s. While it was winter time in Dubuque, Iowa one pipe in this elderly man’s basement where he was storing all of his things from 1960’s had broke. This guy’s house located in Dubuque, Iowa […]
  • Water Main Burst - Have you ever had a water main break, or water flood your house? One night a building in Dubuque, Iowa had water pipe burst at 3 in the morning. The temperature was about -30 degrees out. Well did you know that the city of Dubuque, Iowa  has this system set up that when a water […]
  • Snakes in the Attic - A home out in the country in Dubuque, Iowa owned by an elderly woman ended up with snakes in her attic. How did they get there and how were they discovered? The woman’s kids were trying to get the house ready to sell and had called Spahn and Rose located in Dubuque, Iowa to get […]
  • Cooking Accident - One day an elderly man from Dubuque, Iowa was heating up oil to make French fries in his home. He had sat down for a few minutes and ended up falling asleep. When he had awoken his apartment located in Dubuque, Iowa was on fire and filled with black smoke. He had called 911. He […]
  • Michael’s Weird Jobs #10 - Dogs not kenneled properly! One winter day in Dubuque, Iowa kids get a snow delay and then school ends up getting canceled. With there being no school a girl wants to go to her friend’s house so she calls her mom and asks to go to friend’s house. Her mom told her she could go […]
  • Michael’s Weird Jobs #9 - A Christmas Miracle On Christmas Eve one year, a family located in Dubuque, Iowa had started a fire in a fireplace in the upstairs living room of their split level home.  They went to bed and woke up on Christmas morning, went into the dining room and tried to turn the light on only to […]
  • Christmas Tree Safety Tips! - With the holiday season here, here are a few friendly reminders/safety tips with your Christmas Tree from ServiceMaster of the Key City located in Dubuque, Iowa. Use LED lights on a tree to keep down on heat on the tree and to conserve energy. Turn lights off when leaving or going to bed. Do not […]
  • Michael’s Weird Jobs #8 - Waterbed Freezes in Dubuque, Iowa apartment How do you remove a water bed in the winter time? How much water can a water bed hold (assuming it’s a king size bed)? It holds roughly 200 gallons, which weighs about 460 pounds. There was a fire in a restaurant below an apartment in Dubuque, Iowa that […]
  • Home Heating Safety - With the arrival of the colder months it’s time to think about home heating safety. Here are some facts about home heating fires: -From 2008-2010, an average of 50,100 home heating fires occurred in the United States each year and resulted in an annual average of approximately 150 deaths, 575 injuries and $326 million in […]
  • Happy Thanksgiving Everyone!! - Enjoy this holiday with those who matter to you most, be thankful for what you have and love those who love you! Have a fun and safe holiday weekend!
  • No Rest For This Team! - Last week was an incredibly busy week for ServiceMaster of the Key City in Dubuque, IA! We finished a mold job at a school and tested completely clean. We had 2 apartment complex fire jobs that required both flood and fire restoration. At one of the fires, the sprinkler system activated and flooded the floor […]
  • Get Ready for the Holidays - The holiday season is quickly approaching. Are your carpets and furniture presentable? Schedule your appointment now for your holiday cleaning! Call us at 563-557-1488. With more guests, the chance of a spill increases. If your carpet and furniture are dirty, sticky substances from spills can get stuck on the dirt and debris in their fibers […]
  • Michael’s Weird Jobs #7 - “Why didn’t you just put it back into the fire?” Do you have a wood-burning fireplace? The following is an interesting account of how one innocent fire in a wood-burning fireplace could have gone much differently. One cool night in the fall, a guy decided to start a fire in his wood-burning fireplace in his […]
  • Hear The Beep Where You Sleep. Every Bedroom Needs a Working Smoke Alarm! - This week, October 4-10, is Fire Prevention Week. This year’s theme is “Hear The Beep Where You Sleep. Every Bedroom Needs a Working Smoke Alarm!” Install smoke alarms in every bedroom, outside each separate sleeping area, and on every level of the home, including the basement. Larger homes may need more alarms. Test your knowledge […]
  • ServiceMaster to the Rescue! - Our big project last week was an emergency water damage restoration job. A toilet valve had broken on the 2nd level of a residence. The whole house flooded and we needed to get on the scene as soon as possible. Water had flowed into the kitchen, which was directly below the bathroom and into the […]
  • Back to School - It’s back to school time! This means that it’s time to slow down and drive safe. The kids are also out of the house, so it’s a great time to clean up the mess they made over their break and take advantage of our new coupon! Get 3 rooms of carpet cleaned for only $99! […]
  • Michael’s Weird Jobs #6 - Don’t let your friends burn garbage in their fireplaces. This particular job took place during the winter. In an effort to save money on heating his house, a homeowner, who we’ll call Bob, was burning all of his garbage in his fireplace – everything from plastics to paper to food. We received a call from […]
  • Continuing Education - Are you an insurance agent that needs continuing education credits? Would you like to have fun while earning those credits? I present 4 classes throughout the year on various topics. My next class is Wednesday, August 12 from 9:00 am – 12:00 pm at the Grand River Center and only costs $7 per person. We’ll […]
  • Did you miss out on spring cleaning? - Don’t worry! ServiceMaster of the Key City in Dubuque, IA is here to help! We have a few coupons to help you out. Call us today at 563-557-1488 to schedule your appointment or visit our website to request an estimate: https://servicemasterofthekeycity.com/estimate-request/.
  • Michael’s Weird Jobs #5 - With the 4th of July holiday coming up, I thought I’d share a story that happened on a summer holiday weekend. A family had a camp fire in a portable fire pit in their backyard on a holiday weekend one summer. When they were done for the night, they pulled the fire pit up to […]
  • Michael’s Weird Jobs #4 - Have you ever taken clothes right out of the dryer while they’re still really hot? One mom did just that and brought them up 2 flights of stairs, emptied the clothes out of the basket into a pile on her bed, then left to go to work, just like any normal day. Four hours later, […]
  • Happy Memorial Day - Happy Memorial Day weekend! ServiceMaster of the Key City in Dubuque, IA would like to take some time to remember those who gave the ultimate sacrifice in the service of the United States of America. Their sacrifice is why we’re able to live our lives in freedom! Thank you!
  • Michael’s Weird Jobs #3 – Don’t Put Horses in Your Friends’ Houses - Let me paint a picture of a couple who had a beautiful wedding on a Saturday afternoon with a reception that followed. They had a flight out of the airport at 5:00am the next morning for their honeymoon, so instead of going home, they decided to head straight to the airport. The couple raised horses, […]
  • Spring Cleaning - Have you scheduled your spring carpet cleaning yet? We have a great coupon to get you motivated! Three (3) rooms of carpet cleaned for only $99! It’s perfect to get your house ready for Mother’s Day and graduation parties! Call us today at 563-557-1488 to schedule your cleaning.
  • Earth Day - Continuing Education Thanks to all the insurance agents that came out to the continuing education class on ethics last Wednesday! We sure had a lot of fun! Stay tuned for announcements about our next classes: fire in August and mold in November. Earth Day With Earth Day last week, I thought I’d talk a bit […]
  • Spring is Here! - The first day of spring has arrived and ServiceMaster of the Key City in Dubuque, IA wants to help you kick-start your spring cleaning! We’re offering a sofa and chair cleaning for only $99! Call us today at 563-557-1488 to take advantage of this incredible deal!
  • Michael’s Weird Jobs #2 - One of our jobs took us to an apartment building during the winter where an angry tenant had taken a hammer and smashed the furnace, spray painted graffiti, and turned on the water on the 2nd floor and left it running for 4 or 5 days. This led to collapsed ceilings and because the furnace […]
  • Water Damage Mitigation Continuing Education Class - Thanks to all the insurance agents who came out to ServiceMaster of the Key City’s Continuing Education class last Wednesday (2/25/15) in Dubuque, IA! We covered Water Damage Mitigation and discussed how water damage occurs and the effects it has on carpet, wood flooring, and other building materials. Keep watching for our next class, which […]
  • Michael’s Weird Jobs #1 - We’re starting a new feature, called “Michael’s Weird Jobs.” At ServiceMaster of the Key City, in Dubuque, IA, we’re called in to do all sorts of jobs – even the weird and strange! Here’s our first entry. Michael’s Weird Jobs #1 A rural homeowner had called a company to give them an estimate for new […]
  • Restoration Complete - ServiceMaster of the Key City, in Dubuque, IA was called in to clean up fire damage from a really bad fire. The dresser pictured below was restored by Charles Sagers and it looks brand new!
  • Use Caution When Using a Wood Burning Stove - We had an interesting week last week at ServiceMaster of the Key City in Dubuque, IA! We had a fire job that we were going to start on, but when we got to the location to start the project, the fire had reignited and ended up being a total loss. Another project we started made […]
  • Tips To Prevent Frozen Pipes in Dubuque, IA - It sure has been cold in Dubuque, IA! Here are a few tips from ServiceMaster of the Key City to help you prevent frozen pipes and other messes: Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. When the weather is very cold outside, let the cold water drip […]
  • Merry Christmas! - Merry Christmas from ServiceMaster of the Key City in Dubuque, IA! I’m going to keep this one short and sweet. We’ll be closed at noon on Christmas Eve and all day on Christmas, but we’re always available for emergencies! Just call 563-557-1488. We hope you have a wonderful Holiday!
  • Take Your Hose Off of Your Outside Water Spigot - Dubuque, IA As we creep ever closer to Christmas and the New Year, we wanted to send out a quick reminder, that if you haven’t already done so, to take your hose off of your outside water spigot. We’ve already been called in to clean up water damage from frozen pipes that started because the […]
  • Holiday Planning - We hope everyone had a nice Thanksgiving! And now we’re getting ready for Christmas. Are you planning a Holiday party at your house? Be sure to take advantage of our coupon for 3 rooms of carpet cleaned for only $99! Make sure you give that great first impression to your guests! We’re also offering $20 […]
  • Keeping Busy - Last week we were very busy with water damage restoration and fire damage restoration in Dubuque, IA! The first project we worked on was a flooded basement. A couple had gone on vacation and came back after 10 days to find that a glitch in their water heater had caused it to flood half of […]
  • Air Duct Cleaning Before Winter - Air Duct Cleaning Before Winter | Dubuque, IA This week I’ll be heading up to the ServiceMaster Regional Conference in Rochester, MN. While I’m away, the team at ServiceMaster of the Key City will be busy with air duct cleanings. We’ve cleaned at least one air duct every day for the past couple of weeks. […]
  • Fire Prevention Week 2014 - Fire Prevention Week 2014 | Dubuque, IA Fire Prevention Week 2014 is here! This year’s theme is Working Smoke Alarms Save Lives. Test Yours Every Month! Make sure to test (and replace if needed) the batteries in all of your smoke detectors and continue to do so every month. Also, we’ll be posting the trivia […]
  • Coupons for September - The new coupons for September and October for ServiceMaster of the Key City in Dubuque, IA are out! We’re featuring a Kitchen Tile and Grout Cleaning for only $99 and FREE Rug Pick Up and Delivery! These coupons are not valid with any other offers and are not valid in East Dubuque or Galena.
  • Back to School Carpet Cleaning - It’s back-to-school time! And now that your kids are out of the house, it’s the perfect time for carpet cleaning. Take advantage of our coupon for 3 rooms of carpet for only $99 before it expires at the end of the month!   These coupons are not valid with any other offers and are not […]
  • Water Removal and Damage Restoration in Dubuque, IA - Like all of you, we have had our thoughts and prayers with the families of the four Western Dubuque boys who passed away. May they rest in peace. In the last week, we managed to keep up with the two fires we’ve been working on in Dubuque and we had a call about a water […]
  • ServiceMaster National Convention - I returned to Dubuque last week from ServiceMaster National Convention in Orlando, Florida. I learned a lot about water mitigation and fire restoration and am excited to share everything with the team at ServiceMaster of the Key City!
  • Fireworks Safety Tips - Independence Day is this Friday; and with that, we could like to urge you to use lots of caution when using fireworks. The National Council on Fireworks Safety offers these common sense fireworks safety tips Always purchase fireworks from a reliable source. Use fireworks as directed on consumer product safety label; never alter products. Observe […]
  • Pre-Independence Day Carpet, Upholstery, and Hard Floor Cleaning - The 4th of July is right around the corner and if you’re having house guests, now’s the time to schedule your carpet, upholstery, and hard floor cleaning because your floors and furniture are your guests’ first impressions of your home. Carpet Cleaning Regular vacuuming is important to keep carpets clean and last for many years, […]
  • Cleaning your air ducts - We hope everyone had an enjoyable Father’s Day and Flag Day weekend! How long has it been since you last had your air ducts cleaned? If it’s been 3 years or more, you should probably think about getting your air ducts cleaned, especially if you have pets, are a smoker, or have asthma or allergies. […]
  • Fire Restoration Project and Pack-Outs - Last week we started work on a house fire restoration project. We began by doing a pack-out of the house. The next step is to clean all the belongings while the house restoration begins. We hope to have them back in their home by Labor Day, which is in the same time frame as a […]
  • Water Spigots Can Cause Quite a Mess! - We’ve had several calls this week for water damage and removal from people who turned on their spigots for the first time this year. The piping from the outside water supply to the main water line was either cracked or it had burst and it left quite a mess. So, be cautious when you turn […]
  • Happy Memorial Day! - Have a Happy Memorial Day weekend! As you’re spending time with your family, take some time to remember those who gave the ultimate sacrifice in the service of these Great United States!
  • Graduation season is upon us - Graduation season is upon us, which makes now the perfect time to schedule your carpet, tile and grout, and upholstery cleaning. Your floors and furniture are your guests’ first impressions of your home. Regular vacuuming is important to keep carpets clean and last for many years, but vacuuming can only do so much. To get […]
  • Welcome to the new ServiceMasterOfTheKeyCity.com! - Welcome to the new ServiceMasterOfTheKeyCity.com! With the help from our friends at Net-Smart, we’ve created a brand new website that highlights our services as a Disaster Restoration and cleaning company and how we can help with your disaster restoration and commercial and residential cleaning needs. Take a look at all the services we offer and […]
  • Be careful when you turn on your outside water spigots - Be careful when you turn on your outside water spigots for the first time this year. You’ll want to check inside your house for any drips or leaks from the outside water supply piping as this is the time that any frozen pipes that cracked with water left in them will reveal themselves. If you […]
  • Spring may finally be here! But with that comes mold. - Spring may finally be here! And with spring comes mold, and the heavy rain from this past weekend didn’t help. The water found its way into basements, so be sure to check yours to make sure you don’t have any standing water. If this water goes undetected and untreated long enough, you will grow mold. […]
  • Old Man Winter is still hanging around - Even though we’ve seen the first day of spring, Old Man Winter is still hanging around. But, that doesn’t mean that he’ll stay long. Spring cleaning will soon be on people’s minds. Call us today to schedule your spring carpet and rug cleaning! 563-557-1488 In other news, we’ve been getting a restaurant ready for new […]